At The Royal Lush, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a booking, or interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and identification details when you make a reservation or enquiry.
• Booking Information: Check-in and check-out dates, room preferences, special requests, and payment details.
• Technical Information: IP address, browser type, device information, and pages visited on our website.
• Communication Data: Any messages, emails, or feedback you share with us.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and confirm your room or event bookings
• To communicate with you regarding your reservation, queries, or special requests
• To improve our services, website experience, and guest satisfaction
• To send important updates, offers, or promotional information (only if you have opted in)
• To comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following cases:

• With trusted service providers who assist us in payment processing, booking systems, or customer support (under strict confidentiality)
• When required by law, court order, or government authorities
• To protect the rights, safety, and property of The Royal Lush, our guests, or others

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. While we strive to keep your data secure, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or update any inaccurate information
• Request deletion of your data (subject to legal and contractual obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:

The Royal Lush Phone: +91 91539 89086 Email: contact@theroyallush.com

We are committed to protecting your privacy and ensuring a safe and transparent experience at The Royal Lush.